Online Booking Available

For In-Person and Phone Appointments


We are not accepting new Family Practice Patients at this time.

If you are looking for a Family Doctor, please visit our Resources page.

Dear Patients,

We will be closed for the long weekend and will re-open on Tues, May 24th, 2022 (by appointment only).

You may receive a call over the long-weekend from Dr. Sheth for test results. If you miss a call from the clinic, please call back and leave a voicemail with your full name (or email us back).

Kindly note that we are no longer a walk-in clinic. We are a Family Practice with booked appointments only. Generally, emails and voicemails are not monitored while the clinic is closed, however Patients are welcome to use our Online Booking Service which is open 24/7 to book, reschedule, or cancel appointments online.

If you require medical care during the long weekend, please contact any Ontario walk-in clinic for assistance. All Walk-In Clinics in Ontario are able to provide phone service during the pandemic. Please find a list of local Walk-In Clinics below:

Telemedicine ONLY Clinics:  (they can usually offer same-day service)
Tel:  n/a (Patients can only book appointment through their website)
Open 7 Days per Week
8am to Midnight

Lyte Medical
Website:  (appointment availability is on their site)
Tel:  1-888-412-5983

Walk-In Clinics:  Phone and/or In-Person Visits*


Ivory Medical Clinic
TEL: 905-237-5678
ADDRESS:  10830 Bayview Ave #104, Richmond Hill, ON L4S 1L7
MAIN INTERSECTION:  Bayview and Elgin Mills Road East

Atlas Medical Clinic
TEL:  905-918-3560
ADDRESS:  1383 16th Ave, Richmond Hill, ON L4B 0E2
MAIN INTERSECTION:  Leslie St and 16th Ave

Tower Hill Medical Centre (this one is about 15 min away from our clinic)
TEL:  289-475-6104
ADDRESS:  380 Tower Hill Rd #17, Richmond Hill, ON L4E 0T8
MAIN INTERSECTION:  Bathurst & Tower Hill Rd
EMAIL: n/a

If you require an urgent prescription renewal while the clinic is closed, please ask your Pharmacy Team for a prescription extension. They have the ability to provide Patients with last minute extensions for 1-4 weeks (as long as the medication is not a narcotic or controlled-substance). Any walk-in clinic can assist you with this as well (phone or in-person).

Thank you,

Elgin Mills Crossing Clinic

  • Please note regarding MOTOR VEHICLE ACCIDENTS: We offer a special same-day service (either in person or on the phone) for patients (including non-enrolled/walk in patients) who have had a motor vehicle accident (especially if you have not yet seen a doctor or therapist). Please email and/or call us immediately and we will be very happy to help on your road to recovery. Thank you!

    Online Booking Now Available

    Online Booking System Now Available (for In-Person and Phone Appointments with Dr. Sheth)

    Patients can now book, reschedule, or cancel appointments online, at their convenience, through “My Health Access”.

    Click Here to Start: 


    • Appointment reminders
    • Booking for multiple family members / dependants
    • In-app messaging directly with the clinic (similar to texting)
    • Send photos and PDF documents directly to the clinic

    More Info:

    • “My Health Access” is free.
    • Must have a valid OHIP health card to sign up.
    • Clinic schedule is shown in real-time, so Patients can see if same-day appointments times are available.
    • Pre-book appointments up to 1 year out (currently limited to 1 month during this launch phase).
    • Connect with hundreds of other healthcare providers and clinics who use “My Health Access”.

    Updated Screening Questions for In-Person Appointments:

    1. Have you travelled outside of Ontario in the last 14 days?
    2. Do you have any cold or flu symptoms such as fever, cough, runny nose, or sore throat?
    3. Does anyone in your household have these symptoms?

    If you answered yes to any of these questions, please:

    a) switch your visit to a phone appointment, or

    b) reschedule your In-Person visit to 14 days after your symptoms resolve

    Phone Appointment Info:

    Phone appointments are still available. **Please note that there are NO fixed appointment times for phone calls.** Dr. Sheth calls between 12pm and 9pm on the day the Patient is scheduled.

    Only In-Person appointments have fixed appointment times.

    **Important:**  If you book a phone appointment online, please know that “My Health Access” does not have a queue system, so we created 10 phone appointment slots per day with false appointment times.  Please disregard the phone appointment times completely.  Kindly choose which clinic DAY you wish to receive a call, and pick any ‘time’ which is available.  This reserves your place on the call list for that day.