>>> 3rd Party Requests

Dear Requester (Including Insurance Companies, Law Firms, Employers, Etc.),

We are using an online system, called Medchart.ca, to receive, invoice, and release health information to our Patient’s authorized third-party requesters.

Please do not submit requests via fax or mail.

Please submit your request using the method BELOW:

1. Navigate to this URL: https://app.medchart.ca/request/b2b/DRSHETH
2. Input your organizational information, the patient information and your request details;
3. Upload the Patient’s signed consent and any necessary supporting documentation;
4. Submit your request.

You will receive an email confirmation that your request has been received and a unique URL to view, manage, track and receive the released records electronically. Medchart.ca complies with all federal and provincial privacy legislation including HIPAA, PIPEDA, PHIPA, PIPA, PHIA, HIA, and more.

Thank you for submitting using the online system. This will help protect our Patient’s privacy and streamline the record request process.